Customer Support & Troubleshooting

To get help with order issues, product troubleshooting, or questions regarding the Terms of Use, contact the support team:

support@meetovora.com

Required Information

To speed up the troubleshooting process, please include:

• Order number
• Serial number (S/N)
• Description of your issue
• Bottle and liquid you are currently using
• Photos or a short video showing the problem

Please do not ship or return your Mixie unless OVORA Support instructs you to do so.